See Frequently Asked Question
What types of insurance covers do you offer?
We offer insurance policies ranging from medical, motor, marine, health, life insurance covers.
What documents are required to apply for an insurance cover?
It depends with the type of cover but the most common documents for all covers include National Identity Card of the insured, KRA Pin of the insured, Beneficiary details.
What benefits do different insurance covers come with?
Benefits depend on the type of cover for example; in medical cover we have optical, dental, maternity.
What information do I need to provide when filing a claim?
It depends on the insurance cover for instance if it is a medical insurance claim you need the policy details such as insured name, company name, medical receipts, bills and reports.
How do I file an insurance claim?
First you need to notify the insurance company, provide the necessary information, fill out claim forms and submit documentation.
What is the waiting period for different insurance covers?
The waiting period depends on the type of insurance cover for instance in motor vehicle, the waiting period is 24 hours.
